Shipping policy
Order Processing:
- All orders are processed within 1 business days (Monday-Friday). Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is processed, you will receive an email with a tracking number (if applicable).
Shipping Times:
- Standard Shipping: 2-4 business days
- Marked Products Shipping: 4-14 business days
- International Shipping: Provided once tracking no. is issued (subject to customs)
Please note: Shipping times may vary due to factors such as weather, location, or courier delays. We cannot guarantee delivery dates.
Shipping Rates:
- Standard Shipping: £4.99; free for orders over £100.
- International Shipping: Calculated at checkout.
Order Tracking:
- Once your order has been shipped, you will receive a tracking number to follow your package’s journey.
- If you do not receive your tracking number, please check your spam/junk email folder.
Shipping Destinations:
- We currently ship to UK, EU, USA & Canada.
- We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Customs, Duties, and Taxes (International Orders):
- Customers are responsible for any additional customs fees, duties, or taxes imposed by their country of residence.
- Please check with your local customs office for more information.
Lost or Damaged Items:
- If your order arrives damaged or is lost in transit, please contact us within 5 days of receipt. We will work with you and the carrier to resolve the issue as quickly as possible.
Contact Us:
- If you have any questions regarding your order, shipping, or delivery, please don’t hesitate to contact us at orders@vibesnvinyasa.com.